Refund policy

Return and refund policy – Style Touch 

Last updated: October 2026

At Style Touch (nhstyletouch.com), we want you to be completely satisfied with your purchase. Please read our refund and return policy carefully before placing an order.

1.Return Eligibility Window
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

2. How to Initiate a Return
To start a return, you must first contact us at nhstyletouch@gmail.com, e.g., support@nhstyletouch.com or through our store's Contact page. 
Please note that returns must be sent to the correct designated return address provided by our support team. Do not send your purchase back to the manufacturer or an unverified address without prior authorization, as unauthorized returns cannot be refunded.

3. Return Shipping Cost
- Change of Mind: If you wish to return an item because you changed your mind, ordered the wrong size/color, or no longer want the product, you will be responsible for paying your own shipping costs for returning your item. Original shipping costs (if any) and return shipping costs are non-refundable.
- Defective or Damaged Items: If your item arrives damaged, defective, or incorrect, Style Touch will cover or reimburse valid return shipping costs, or offer an appropriate resolution (such as a replacement or full refund).

4. Damage, Defective, or Incorrect Items
Please inspect your order upon reception. If the item is defective, damaged, or if you receive the wrong item, you must contact us within 48 hours of delivery with clear photographic proof of the damage or defect and the outer packaging. This allows us to verify the issue with our fulfillment partners and process a prompt replacement or refund.

5. Return
Once your return is received and inspected by our fulfillment center, we will notify you of the approval or rejection of your refund. 
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days (typically 5–10 business days, depending on your bank or credit card provider).

6. Exceptions  / Non-Returnable Items

Certain types of items cannot be returned, such as custom products, clearance sale items marked as final sale, and personal care goods. Please get in touch if you have questions or concerns about your specific item.

7. Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Contact  Information
If you have any questions regarding our Refund Policy, please contact us at:
Trade name: Style Touch
Website: https://nhstyletouch.com/
Email: nhstyletouch@gmail.com

Phone: +393446832500