Informativa sulle spedizioni

Shipping police

Effective Date: October 12, 2026

Thank you for shopping at Style Touch! We are dedicated to providing you with the best online shopping experience and trendy footwear selection. Please review our shipping policy below regarding the delivery of your orders.

1. Order Processing Time
- All orders are processed within 1 to 3 business days (Monday through Friday) after payment confirmation.
- Orders are not shipped or processed on weekends or national holidays.
- If we experience a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email.

2. Shipping Rates & Delivery Estimates
We offer reliable international shipping options for our customers across Europe (including Italy). 
- Shipping Method: Standard International Shipping (Fulfilled via trusted logistics partners)
- Estimated Delivery Time: 7 to 15 business days (depending on your exact location).
- Shipping Cost: FREE on all orders across Italy and eligible European regions!

Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times can occasionally take longer due to customs clearance, peak holiday seasons, or unforeseen postal carrier delays.

3. Order Tracking
- Once your order has been shipped, you will receive a confirmation email containing your Tracking Number.
- You can track your package directly on our website or through major international tracking platforms using the provided link. 
- Please allow 2 to 4 days after shipment for tracking information to update in the system.

4. Customs, Duties, and Taxes
- Style Touch is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). However, for most standard European shipments, packages pass smoothly without extra fees.

5. Incorrect Address Disclaimer
- It is the responsibility of the buyer to ensure that they enter the shipping address correctly. We cannot be held responsible for packages shipped to an incorrect or undeliverable address entered by the customer. 
- If you notice an error in your address, please contact us immediately via our store's Contact page within 24 hours of placing your order.

6. Lost, Stolen, or Damaged Packages
- Style Touch is not liable for products lost or stolen during transit once the tracking status shows "Delivered" by the carrier. 
- If your package arrives damaged, please take clear photos of the packaging and the item(s) and contact us within 48 hours of delivery so we can assist you.

Contact Us
If you have any questions or concerns regarding our shipping policy, feel free to reach out to us through our store's Contact page.